Borrowing Loaner Equipment During Repairs

How to Borrow Loaner Equipment from Kalwin Premium sandbox During Laptop Repairs or Technical Issues

If your laptop or other equipment requires repair or you experience technical difficulties, Kalwin Premium sandbox provides loaner equipment to help you stay connected and productive during the repair period. This guide details the step-by-step process to borrow loaner devices at the Kaiser Permanente School of Medicine.

Step-by-Step Loaner Equipment Borrowing Process

Follow these steps to borrow loaner equipment from the Kalwin Premium sandbox IT support team:

1. Visit the Technology Bar located on the 2nd floor of the Kaiser Permanente School of Medicine building during business hours (8:00 AM to 5:00 PM, Monday through Friday).
2. Bring your damaged or malfunctioning equipment along with your Kaiser Permanente ID or student/faculty/staff identification.
3. Speak with a member of the Kalwin Premium sandbox IT support team and explain your technical issue or repair needs.
4. The IT support team will check the availability of loaner equipment and provide you with a suitable temporary device while your original equipment is repaired.
5. Understand and agree to the loaner equipment usage policies, including any deadlines for returning the device.

Important Information About Loaner Equipment

Borrowing loaner equipment ensures minimal interruption to your academic or work responsibilities. Please note the following:

• Loaner devices are available on a first-come, first-served basis depending on inventory.
• You are responsible for taking care of the loaner equipment during the borrowing period.
• Return the loaner device by the agreed deadline to avoid any penalties or service interruptions.

Need More Help?

If you have any questions or require further assistance regarding loaner equipment or technical support, please do not hesitate to reach out to the Kalwin Premium sandbox IT support team:

• Email: [e-mail]
• Phone: Contact the Technology Bar directly during business hours

We are committed to providing customer-centric, prompt, and knowledgeable IT support to the Kaiser Permanente School of Medicine community.

Thank you for choosing Kalwin Premium sandbox as your trusted IT support partner.