Kalwin Wong

Microsoft Teams has updated its interface: the Files tab has been replaced by a new Shared tab. All your previously accessible files are still available—just in a new location.This change only affe...

 If your Mac repeatedly asks for your password, it may be due to incorrect settings in your Keychain. This guide shows you how to adjust those settings to reduce prompts.Prerequisites:Ensure you kn...

Mapping a printer involves connecting your computer to a network or shared printer so that you can send print jobs directly from your device. This process is essential in both office and home envir...

IntroductionIntroductionConnecting securely to the campus Wi-Fi network at Kaiser Permanente School of Medicine ensures safe and reliable access to important online resources. This guide provides s...

IntroductionIntroductionBefore returning your loaner laptop to the Kalwin Premium sandbox at the Kaiser Permanente School of Medicine, it is essential to securely erase all your personal data. This...

How to Borrow Loaner Equipment from Kalwin Premium sandbox During Laptop Repairs or Technical IssuesIf your laptop or other equipment requires repair or you experience technical difficulties, Kalwi...

If your MacBook is running slow or experiencing performance issues while on campus, this guide from the Kalwin Premium sandbox IT support team will help you troubleshoot and resolve common problems...

What to Do If You Spill Liquid on Your Laptop or Technical EquipmentAccidentally spilling liquid on your laptop or other technical equipment can cause serious damage. It is important to act quickly...

IntroductionIf you encounter software issues with Office 365 applications on your school-provided laptop, this guide will help you troubleshoot common problems quickly and get you back to work with...

IntroductionIntroductionThis guide provides detailed, step-by-step instructions to help students, faculty, and staff of the Kaiser Permanente School of Medicine install and configure the required e...