Resetting Your Kaiser Permanente Account Password

If you forget your Kaiser Permanente School of Medicine account password or get locked out, follow these secure and easy steps to regain access to your account. This guide helps ensure your account safety while swiftly restoring access.

Step 1: Access the Password Reset Portal

Visit the official password reset portal dedicated to Kaiser Permanente School of Medicine accounts. If you do not have the URL, please contact the Technology Bar located on the 2nd floor of the school building for assistance.

Step 2: Enter Your Account Details

Input your Kaiser Permanente username or the email address associated with your account to initiate the reset process.

Step 3: Verify Your Identity

Follow the prompted instructions to confirm your identity. Verification methods include answering security questions or receiving a verification code sent to your registered phone number or alternate email address.

Step 4: Create a New Password

Choose a new strong password complying with recommended security guidelines to protect your account effectively.

Step 5: Log In With Your New Password

Use your new password to log in and regain full access to your Kaiser Permanente School of Medicine account.

Need Assistance?

If you encounter any issues during the password reset or cannot access the portal, visit the Technology Bar on the 2nd floor of the school building during business hours (8:00 AM to 5:00 PM, Monday through Friday), or email our IT support team at [e-mail] for personalized support.

Tips for Maintaining Account Security

• Regularly update your password to enhance security.
• Keep your recovery phone number and alternate email information current for smooth verification.
• Use complex passwords combining letters, numbers, and special characters.