Responding to Liquid Spills on Equipment

What to Do If You Spill Liquid on Your Laptop or Technical Equipment

Accidentally spilling liquid on your laptop or other technical equipment can cause serious damage. It is important to act quickly and follow the proper steps to minimize the risk and get professional support. This guide provides immediate actions and next steps to help the Kaiser Permanente School of Medicine community protect their devices.

Immediate Actions to Take

If you spill liquid on your laptop or any technical equipment, please follow these steps immediately:

1. Power off the device: Shut down the laptop or equipment to prevent electrical damage.
2. Unplug all power sources: Disconnect the charger and any external devices immediately.
3. Remove removable components: Take out batteries, USB drives, memory cards or other detachable parts if possible.
4. Dry the device carefully: Use a clean, absorbent cloth to gently blot the affected areas. Do not rub to avoid spreading the liquid.
5. Avoid using heat sources: Do not use hairdryers or other heat sources to dry the device as this can cause further damage.
6. Bring the equipment to the Technology Bar on the 2nd floor immediately: Our Kalwin Premium sandbox IT support team will assess the damage and provide the next steps for repair or replacement.

Contacting Kalwin Premium sandbox Support

Prompt action is essential to minimize damage and ensure proper handling of your technical equipment. Contact our IT support team for assistance:

• Email: [e-mail]
• Visit the Technology Bar on the 2nd floor of the Kaiser Permanente School of Medicine building.
• Business hours: Monday through Friday, 8:00 AM to 5:00 PM.

Preventive Tips to Protect Your Equipment

• Keep liquids away from your laptop and technical equipment whenever possible.
• Use spill-resistant covers or keyboard protectors if available.
• Store drinks securely and use spill-proof containers.
• Regularly back up your data to avoid loss in case of damage.

Conclusion

Spilling liquid on your laptop or equipment can be stressful, but acting quickly and following these steps can reduce damage and downtime. The Kalwin Premium sandbox IT support team at the Kaiser Permanente School of Medicine is here to help you with prompt, professional assistance whenever you need it.