Requesting Virtual Desktop Infrastructure (VDI) for Remote Access

Introduction

Introduction

This guide provides detailed instructions for members of the Kaiser Permanente School of Medicine community to request a Virtual Desktop Infrastructure (VDI) setup. VDI enables secure remote access to Kaiser Permanente applications, ensuring you can work effectively from anywhere while maintaining data security.

Why Request a VDI Setup?

VDI allows Contingent Workers and other authorized users to securely access Kaiser Permanente applications remotely. This setup provides a consistent desktop experience, enhances security, and ensures compliance with institutional IT policies.

Prerequisites

Before you begin your VDI request, ensure you have your Network User ID (NUID) ready and an active account within the Kaiser Permanente School of Medicine system.

Step-by-Step Instructions to Request VDI Setup

1. Access the Service Portal by navigating to the MyDesktop Request (VDI Virtual Desktop) page. You can find this at the Kaiser Permanente IT support site: https://it.medschool.kp.org/hc/en-us/articles/30014556111131-Guide-to-Requesting-a-Virtual-Desktop-VDI.
2. Click on "Add a virtual desktop" to initiate your request.
3. Verify your NUID information which the system populates automatically. Edit any details if necessary.
4. Complete the request form with accurate and thorough information to facilitate a smooth setup process.

Need Help or Further Assistance?

If you have questions or require assistance with your VDI setup request, please visit the Technology Bar located on the 2nd floor of the Kaiser Permanente School of Medicine academic building at 98 S Los Robles Ave. Our IT Client Services team is available Monday through Friday, 8:00 AM to 5:00 PM. You can also email us at [e-mail] for support.

Additional Information

VDI is the standard method for remote access used by Contingent Workers at Kaiser Permanente to maintain secure and compliant connectivity to necessary applications.