Kalwin Wong

IntroductionThis guide provides step-by-step assistance for setting up and troubleshooting video conferencing tools used for classes or meetings at the Kaiser Permanente School of Medicine. Our Kal...

If you forget your Kaiser Permanente School of Medicine account password or get locked out, follow these secure and easy steps to regain access to your account. This guide helps ensure your account...

IntroductionIntroductionThis guide provides detailed, step-by-step instructions to help students, faculty, and staff of the Kaiser Permanente School of Medicine install and configure the required e...

To securely back up your important school files and documents while on campus, follow these recommended steps:Use Cloud Storage with OneDriveUtilize the cloud storage solutions provided by Kaiser P...

IntroductionIntroductionConnecting securely to the campus Wi-Fi network at Kaiser Permanente School of Medicine ensures safe and reliable access to important online resources. This guide provides s...

IntroductionIf you encounter software issues with Office 365 applications on your school-provided laptop, this guide will help you troubleshoot common problems quickly and get you back to work with...

What to Do If You Spill Liquid on Your Laptop or Technical EquipmentAccidentally spilling liquid on your laptop or other technical equipment can cause serious damage. It is important to act quickly...

IntroductionIntroductionBefore returning your loaner laptop to the Kalwin Premium sandbox at the Kaiser Permanente School of Medicine, it is essential to securely erase all your personal data. This...

If your MacBook is running slow or experiencing performance issues while on campus, this guide from the Kalwin Premium sandbox IT support team will help you troubleshoot and resolve common problems...

IntroductionIntroductionThis guide provides detailed instructions for members of the Kaiser Permanente School of Medicine community to request a Virtual Desktop Infrastructure (VDI) setup. VDI enab...