Kalwin Wong
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Articles
Recent activity by Kalwin Wong-
Resolving Office 365 Software Issues
IntroductionIf you encounter software issues with Office 365 applications on your school-provided laptop, this guide will help you troubleshoot common problems quickly and get you back to work with...
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Responding to Liquid Spills on Equipment
What to Do If You Spill Liquid on Your Laptop or Technical EquipmentAccidentally spilling liquid on your laptop or other technical equipment can cause serious damage. It is important to act quickly...
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Secure Data Erasure from Loaner Laptops
IntroductionIntroductionBefore returning your loaner laptop to the Kalwin Premium sandbox at the Kaiser Permanente School of Medicine, it is essential to securely erase all your personal data. This...
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Troubleshooting MacBook Performance Issues
If your MacBook is running slow or experiencing performance issues while on campus, this guide from the Kalwin Premium sandbox IT support team will help you troubleshoot and resolve common problems...
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Requesting Virtual Desktop Infrastructure (VDI) for Remote Access
IntroductionIntroductionThis guide provides detailed instructions for members of the Kaiser Permanente School of Medicine community to request a Virtual Desktop Infrastructure (VDI) setup. VDI enab...